Medicaid Alert

Medicaid Alert

Medicaid renewals were paused during the public health emergency, but they’re coming back! In April, Louisiana Medicaid is restarting reviews and renewals of eligibility. 

The renewal process will be done over the next 12 months, but here are some helpful hints to ensure you do not lose coverage. 

Louisiana Medicaid is mailing out PINK letters about the renewal process. If you’ve received a pink letter, great news! Medicaid has your correct mailing address and they will be sending you more information about your renewal process. Pink letters will continue to be mailed throughout May. 

If you’ve moved, are planning on moving, or changed any contact details, including home address, email and cell phone numbers, since your original Medicaid enrollment or March 2020, you need to make sure to contact Medicaid and update them so you receive information on your coverage:  

You can contact Louisiana Medicaid via:

• Going to healthy.la.gov
• Log on to: MyMedicaid.la.gov (account login and password required)
• For help with the Medicaid Self Service Portal click here.
• Email: MyMedicaid@la.gov 
• Call your Medicaid health plan at:

•  Aetna Better Health: 1-855-242-0802
•  AmeriHealth Caritas: 1-888-756-0004
•  Healthy Blue: 1-844-521-6941
•  Humana Healthy Horizons: 1-800-448-3810
• Louisiana Healthcare Connections: 1-866-595-8133
•  UnitedHealthcare: 1-866-675-1607
• Or call Medicaid Customer service at 1-888-342-6207, between the hours of 8 a.m. and 4:30 p.m.

If you have any questions, the NOMC staff is here for you. If you have not already had your annual checkup in the last 12 months, book your appointment now and ensure that you also schedule an appointment with Megan. Call 504.412.1366

Who qualifies for Medicaid? 

Medicaid eligibility is determined by income. As of March 1, 2023, the income cap for Medicaid has gone up and the guidelines, which are based on household size, which are listed below. 

You may also be eligible or qualify for Medicaid if, you:

• Receive Supplemental Security Income (SSI) from the Social Security Administration
• Get financial help from the Office of Family Support (OSF) through the Family Independence Temporary Assistance Program (FITAP)
• Are disabled according to the Social Security Administration’s definition
• Have corrected vision no better than 20/200
• Are a low-income parent of children under age 19
• Are pregnant
• Have no insurance and need treatment for breast and/or cervical cancer
• Receive Medicare coverage and are low income
• Are aged 19-64 years old, have a a household income of less than 138% the federal poverty level, doesn’t already qualify for Medicaid or Medicare, and meet citizenship requirements (income levels listed below)